Legal
Ground rules first,
then the fun part.
The basic rules for using this site and buying our products, including orders, delivery, warranty and disputes.
1. General
These terms govern your use of this website and your purchase of products and services from Shenzhen NewTipe Technology Co., Ltd. By browsing or ordering you accept them.
2. Product information
We describe specifications, materials and colours as accurately as we can, but screens and small-batch processes mean reasonable differences between images and the delivered item, particularly for handmade and custom products. The order confirmation and accompanying documents prevail.
3. Orders and contract formation
- Prices and stock shown on the site are an invitation to treat; your enquiry or order is the offer;
- The contract forms when we send an order confirmation with payment instructions;
- Custom products enter production only after both sides approve the geometry and the sample.
4. Prices, taxes and shipping
Unless stated otherwise, prices exclude shipping, insurance, import duties and local taxes. For international orders, duties and clearance costs are payable by the recipient under the destination country's rules. The currency on the order confirmation applies.
5. Delivery and risk
Lead times are set out in the order confirmation; custom builds may run longer because of sampling and testing. Risk passes on handover to the carrier. If a shipment arrives damaged, photograph it on receipt and contact us so we can support the claim.
6. Intellectual property
Text, images, product designs, structural solutions and trademarks on this site belong to NewTipe or their respective owners. Copying, counterfeiting, reverse engineering or commercial use without written permission is prohibited.
7. Use and safety
Aero bars and other equipment must be installed by a qualified mechanic following the installation guide and specified torque values. Damage from incorrect installation, unauthorised modification or use outside the intended purpose is not covered by warranty.
8. Limitation of liability
To the maximum extent permitted by law we are not liable for indirect loss, lost profit or lost data. Liability for any single order is limited to the amount actually paid for that order.
9. Force majeure
We are not in breach where delay or failure results from natural disasters, epidemics, regulatory controls or supply-chain disruption; we will inform you promptly and agree an alternative.
10. Governing law and disputes
These terms are governed by the laws of the People's Republic of China. Disputes should first be resolved amicably; failing that, they fall to the competent court at our registered address in Shenzhen.
11. Changes
We may update these terms; the revised version takes effect on publication. Material changes will be reflected in the date above.
Contact
Contact & Order
For teams, dealers, and end users. Quotes and orders via email or WhatsApp; please include your bike model and size.
Fast replies & quick quotes